CloudTalk Review

Last Update: 13/06/2020

en English

This CloudTalk Review Includes,

✅ What Is CloudTalk

✅ Price

✅ Support

✅ Pros & Cons

✅ Conclusion

What Is

0
Years In Business

CloudTalk is a virtual phone system for sales and support teams, they offer 50+ call features if you willing to give them a try. If you’re running a small to large business, then this company  will help you to manage your customers and give them the best customer support.

Small to large business owners use CloudTalk to simplify the lives of their sales and customer support teams.

Price

Starter

$ 15 Monthly
  • Unlimited inbound & intracompany calls
  • Click to call
  • Automated call distribution
  • Mobile app
  • Unlimited call queuing
  • International numbers (70+ countries)​

Essential

$ 20 Monthly
  • All Starter features, plus...
  • Advanced analytics with unlimited history
  • Real-time client dashboard
  • One-to-one onboarding session
  • Integrations to other systems
  • Open API
  • Unlimited concurrent calls
  • Skill-based routing
  • Smart queueing SMS / Text messages​​

Expert

$ 49 Monthly
  • All Essetial features, plus...
  • Salesforce integration
  • Power dialer
  • Smart Dialer
  • Wallboards
  • Dedicated account manager
  • Speech to text
  • Sentiment & CSAT score​​
  • Unlimited inbound & intracompany calls
  • Click to call
  • Automated call distribution
  • Mobile app
  • Unlimited call queuing
  • International numbers
    (70+ countries)
  • All Starter features, plus…
  • Advanced analytics with unlimited history
  • Real-time client dashboard
  • One-to-one onboarding session
  • Integrations to other systems
  • Open API
  • Unlimited concurrent calls
  • Skill-based routing
  • Smart queueing
  • SMS / Text messages
  • All Essetial features, plus…
  • Salesforce integration
  • Power dialer
  • Smart Dialer
  • Wallboards
  • Dedicated account manager
  • Speech to text
  • Sentiment & CSAT score

Support

CloudTalk.io, Inc.
244 Madison Avenue
New York City, 10016-2817
New York
United States
 

Pros & Cons

Now we are in the middle of our CloudTalk review, Let’s talk about the pros and cons.

Pros

✅ Easy to set-up

✅ Friendly customer support

✅ Clean interface

✅ Price is starting from $15

✅ Quality Interigations

✅ International calling capability

✅ Mobile app available for iPhone users

✅ Automatic call recording

✅ Call quality is top notch

✅ You don’t need to be a techy to figure-out CloudTalk

Conclusion

Overall, CloudTalk  is a good virtual phone system, most people don’t have any cons at all with this software. So, some cons that mentioned here will not affect for you. If you have any doubts about this company, they offer you a 14-day free trial, and you don’t need a credit card to use it. So, if your company needs a virtual phone system, then this company is worth to give a try.

Thanks for reading this CloudTalk review 2020, hope you understand what to expect from and what not to expect from them.

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